Resume

Creative Production & Print Operations Professional with 20+ years of experience spanning graphic design, prepress, print production, workflow coordination, finishing operations, and customer engagement. Known for rapidly mastering new systems, improving operational efficiency, and translating creative vision into scalable production workflows. Experienced in high-volume environments where accuracy, adaptability, and process improvement are essential.

SKILLS & TECHNICAL EXPERTISE

Software & Platforms

Adobe Creative Suite (InDesign, Photoshop, Illustrator, Acrobat, Adobe Express) • Canva • Enfocus PitStop Pro • Color-Logic • Aleyant PrintJobManager • Printer Presence • Microsoft 365 (Word, Excel, PowerPoint, Outlook) • Google Workspace • Zoom • Slack • WordPress • PitchPrint

Production Expertise

Prepress • File Preparation • RIP Workflows • Color Separations • Digital Print Production • Color Management • Fifth-Color Printing • Shipping Logistics • Production Scheduling • Workflow Optimization • Bindery Operations • EDDM • Presort Mail Projects

Equipment Experience

Ricoh & Canon Digital Presses • Zund S3 Digital Cutter • Horizon CRF-362 • Xante Envelope Systems • Duplo Cutting/Slitting Systems • Polar Mohr Cutters • Rotary Die Systems • Laminating Systems • Finishing & Bindery Equipment

PROFESSIONAL EXPERIENCE 

Prepress Technician, Graphic Designer & Print Production Specialist | January 2026 – Present

PrintJax / Print Resources, Jacksonville, FL

Initially hired in a part-time Print Finishing & Shipping role to support fulfillment and post-production operations, I quickly transitioned into a Prepress-focused position through demonstrated adaptability, production knowledge, and cross-functional support. In a rapidly growing print environment, I contribute across prepress, production, finishing, shipping, marketing, and workflow coordination while continuing to expand technical expertise and process knowledge.

Impact Highlights

  • Transitioned from part-time Finishing & Shipping into a Prepress-focused role within months through demonstrated initiative and operational versatility.
  • Expanded responsibilities across prepress, production, marketing, and workflow management in support of a rapidly growing production environment.
  • Design internal marketing materials, social media content, and client projects while contributing original photography and visual assets.

Technical & Production Contributions

  • Manage high-volume prepress workflows using Aleyant PrintJobManager, reviewing customer files for print readiness, troubleshooting, and efficient production routing.
  • Support advanced production workflows including Color-Logic metallic effects and fifth-color printing on Ricoh digital presses.
  • Utilize Adobe Creative Suite, Canva, Enfocus PitStop Pro, and production systems to prepare, optimize, and troubleshoot print-ready files.
  • Perform finishing and bindery operations including manual and programmable trimming, laminating, coil and Wire-O binding, electric round-cornering, envelope insertion workflows, EDDM projects, and specialty finishing applications.
  • Operate Xante envelope systems, Duplo cutting/slitting equipment, and modern finishing systems.
  • Apply combined experience across production, finishing, shipping, and customer-facing workflows to identify efficiencies and improve operational visibility.

Lead Graphic Designer & Print Production Specialist | October 2023 – May 2025

Wells & Drew, Envelopments, and It Takes Two, Jacksonville, FL

Brought on to lead graphic design initiatives and maintain brand consistency across multiple companies. Following restructuring, responsibilities expanded into print production leadership and operational management, ultimately serving as second-in-command production manager.

Impact Highlights

  • Completed 10,621 print jobs in one year, representing a 340% productivity increase after assuming leadership of all digital print operations.
  • Served as second-in-command production manager while absorbing responsibilities across multiple operational areas.
  • Independently managed complete print-to-ship workflow for greeting card and stationery operations.
  • Created 100+ personalized PitchPrint templates, improving customer customization and reducing setup time.

Technical & Production Contributions

  • Photographed, edited, and implemented industrial-style product imagery and mockups to create a consistent visual identity across product catalogs.
  • Designed featured DrewCo Social products and custom packaging solutions.
  • Produced RIP workflows, color separations, and production-ready assets for digital and offset workflows.
  • Operated Canon and Ricoh digital presses, Zund S3 cutter, Horizon CRF-362, iJetColor systems, rotary die cutters, Polar cutters, laminators, and finishing systems.

Senior Account & Project Manager, Graphic Designer | March 2020 – September 2023

First in Print, Jacksonville, FL 

Managed projects from quote through delivery while expanding responsibilities across customer engagement, sales, design, and operations.

Impact Highlights

  • Contributed to $959,179 in revenue growth across 42 months.
  • Re-engaged 385 dormant clients through relationship-building and proactive communication.
  • Converted 197 client opportunities into online orders.
  • Earned 4,343 total achievement points, the highest among all team members.
  • Delivered exceptional service resulting in consistent 5-star customer feedback.

Technical & Client Contributions

  • Managed projects from quote through delivery while balancing design, scheduling, and customer communication.
  • Developed custom design solutions and value-added recommendations resulting in increased order volume and client retention.
  • Supported sales growth through upselling initiatives and strategic product recommendations.

Contract Graphic Design Professional | April 2010 – March 2020

New Point Media via DFly Designs, Orange City, FL

As the sole designer for 12 monthly publications, I managed the entire process from eliciting requirements to production, working closely with clients to deliver high-quality real estate publications.

Impact Highlights

  • Produced over 20,000 advertisement pages as sole designer for twelve monthly publications.
  • Increased website traffic by 75% through social media campaigns and WordPress improvements.
  • Reduced production time by 30% through implementation of Google Docs workflow systems.

Creative Director | December 2005 – February 2010

Flagler Publishing, Palm Coast, FL

Managed the design and layout of The Flagler Times, a twice-weekly publication, overseeing each cycle from requirements gathering to production, collaborating with various departments to meet deadlines.

Impact Highlights

  • Promoted from Junior Graphic Designer to Creative Director within eight months.
  • Managed production and design for 522 newspaper editions.
  • Improved cross-department communication and content management through streamlined workflow systems.

VOLUNTEERING

Flagler Youth Orchestra, Palm Coast, FL

Assisted in producing advertisements for concert programs, posters, flyers, web banners, and promotional items. Created automated tasks in Photoshop to convert full-color photographs to black and white for one-color printing. Photographed concerts for marketing materials when time allowed.